Covid 19 information for our customers


To all our customers, 

At Sapphire Enviromental, we are closely monitoring the ever changing Covid-19 situation. Rest assured, we value the welfare of our staff, customers and suppliers as our ultimate priority and have altered our working practices to ensure the highest possible hygiene standards. Furthermore, we will continue to adapt to the situation as it progresses to ensure the highest standards continue to be met.

We have facilitated home working for all of our staff that are normally office based. We would ask customers to email rather than call us at this time as telephone messages are taking longer to respond to. For the quickest responce, email [email protected] for your servicing and repair needs.

As key workers and a critical component for both our commercial and domestic clients alike, we are open for business. Maintenance and servicing of sewage and wastewater systems is paramount in maintaining public health at all times and particularly for our domestic customers whose tanks will be receiving greater than normal use at present. 

We are still able to arrange tanker emptying for all customers who require it as our recommeded tanker companies are also continuing to operate at the moment.

Please e-mail us or contact us here and we will provide the reassurance and support that you need.

Kind regards,

Colin Webb

Sapphire Environmental Ltd.




50% discounted rates for all NHS staff with a package sewage treatment plant up to 30.06.20

Sapphire Environmental is offering a 50% reduction of our usual servicing fees for all NHS staff that have a package sewge treatment plant up to the end of June 2020. We would be delighted to help our hardworking NHS doctors, nurses and support staff during the current Covid-19 outbreak and ongoing.This is subject to the type of plant you have (if it is a system that we service) and proof of employment within the NHS. After 30.06.20, our usual rates would apply.  We are currently not able to offer price reductions on parts and fittings; only on labour charges. Please contact us on 01759 369582 or email [email protected] for more information and to book in your service with us.